Privacy Policy

Zenergi Matcha

Introduction

Welcome to Zenergi Matcha. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, subscribe to our email list, or otherwise engage with us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Collection of Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, postal address, phone number.

  • Payment Information: Credit card details, billing information.

  • Transactional Information: Purchase history, product preferences.

  • Technical Information: IP address, browser type, device information, cookies, and similar tracking technologies.

How We Collect Information

We collect personal information in various ways, including:

  • Directly from You: When you provide information to us by purchasing products, creating an account, subscribing to our newsletter, or contacting us.

  • Automatically: Through your use of our website and services, using cookies and similar technologies to track your activity.

  • From Third Parties: Such as payment processors, shipping companies, and marketing service providers.

Use of Personal Information

We use your personal information for purposes including:

  • Processing Orders: To fulfill and manage your purchases, process payments, and arrange for shipping.

  • Communication: To send you order confirmations, updates, and customer service responses.

  • Marketing: To send promotional materials and offers (you may opt out at any time).

  • Email Subscriptions: To send you our newsletter and updates about our products, promotions, and events.

  • Improvement of Services: To analyze usage and improve our website, products, and services.

  • Compliance: To comply with legal obligations and protect our legal rights.

Email Subscribers

If you subscribe to our email list, we will use your email address to send you our newsletter and other marketing communications. You can expect:

  • Regular Updates: Information about new products, promotions, events, and other news from Zenergi Matcha.

  • Privacy: Your email address will not be shared with third parties for their own marketing purposes without your consent.

  • Opt-Out: You can unsubscribe from our emails at any time by clicking the "unsubscribe" link in any of our emails or by contacting us directly.

Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, email marketing, and other marketing activities.

  • Legal Obligations: When required by law or to protect our rights and safety, or the rights and safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include implementing technical, administrative, and physical security measures.

Your Rights and Choices

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections if necessary.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Zenergi Matcha
Email: hello@zenergimatcha.com.au
Address: PO BOX 363, Cottesloe 6911

Thank you for choosing Zenergi Matcha. We appreciate your trust and are committed to protecting your privacy.

Effective Date: June 15, 2024